HOW TO GET YOUR CUSTOMERS TO PAY YOU TO SELL TO THEM
My favorite conversation starter at a dinner table with a client and their key employees (who are usually sick of talking to each other about work) is: “So, what do you like to do outside of the gun world?” These folks who’ve worked together for years sometimes end up learning interesting new things about each other, and I’m invariably reminded about just how interesting the people in our industry are. I have a special soft spot for the “geek” who acquires extraordinary expertise on one narrow area (as half the industry including me did with guns before joining [...]